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 Technical Services Division

The Technical Services Division is located in  Central Office, and provides specialized support to all agency divisions, helping them analyze data and obtain information needed.  Skilled assistance is provided managers and their staffs to:

• develop policy drafts for the Board's consideration, and forms for all divisions

• assess the impact of applicable national standards

• coordinate or plan and complete minor and major surveys, research and statistical reports

• plan and conduct required or needed audits and assessments

• develop and implement program evaluations

• construct and utilize performance measures

• revise, minimize or develop essential reporting, record keeping, forms usage, communication process, and other management tools

• and participate effectively in strategic planning